Ministry of Health Compliant Dental Practice Management Software
Full regulatory requirements for Israeli dental clinics, and what to check in your software
Israeli dental clinics operate under strict medical regulation: Ministry of Health, Privacy Protection Law, Tax Authority. Software not designed with Israeli regulation in mind exposes you to fines, lawsuits, and audit pain. This guide will help you choose a compliant system.
What to Look For
- ✓Bank-grade encryption (AES-256 at rest and in transit)
- ✓Full audit log for every action
- ✓Role-based access control (RBAC)
- ✓Legally-valid digital signatures for consents
- ✓Records retention 7+ years (up to 25 in some cases)
- ✓Built-in green invoice per Tax Authority requirements
- ✓Right-to-be-forgotten export support
- ✓Security incident reporting within 72 hours
Comparison Matrix
| Criterion | What to Look For | ZeDent |
|---|---|---|
| Encryption | AES-256 + TLS 1.3 | ✅ Full |
| Audit log | Immutable, audit-ready | ✅ Immutable ledger |
| RBAC | Granular role permissions | ✅ 7+ built-in roles |
| Digital signature | Legally valid in Israel | ✅ Timestamped |
| Records retention | 7+ years with backups | ✅ 7 years by default |
| Green invoice | Built-in, tax authority compliant | ✅ Fully compliant |
| Data export | Complete, any format | ✅ CSV, JSON, PDF |
Ready to try ZeDent?
Team-sized tiers: Basic ₪438/mo (up to 3 users), Professional ₪625/mo (up to 5), Premium ₪900/mo (up to 8), then ₪100 per extra user. Annual billing saves 20% (₪350 / ₪500 / ₪720 per month). All prices exclude 18% Israeli VAT. Monthly plans can be cancelled at any time.
Frequently Asked Questions
What does 'Ministry of Health compliant' mean?+
The Ministry of Health doesn't formally register 'approved dental software' (unlike drugs and medical devices). However, it sets clear requirements for digital medical records, and software must meet them. ZeDent complies with all Ministry of Health, Privacy Protection Law, and Tax Authority requirements.
How long must a patient medical record be retained?+
The Ministry of Health requires minimum 7-year retention from the last treatment date. For minors, up to 25 years after reaching adulthood. For National Insurance cases, up to 25 years. ZeDent retains all records for 7 years by default, in line with the Ministry of Health minimum requirement.
What's the difference between Israeli and foreign software?+
Israeli software is built with awareness of the Israeli Privacy Protection Law, Ministry of Health circulars, and Tax Authority requirements (green invoice). Foreign software often stores data abroad (regulatorily problematic), doesn't support green invoice, and doesn't understand Israeli specifics. We recommend an Israeli vendor.
What happens during a Ministry of Health audit?+
Auditors request: (1) medical records for specific patients; (2) signed consent forms; (3) audit log of who accessed each record; (4) security evidence. ZeDent produces all these reports in minutes, including full audit log and security documentation.
What about the patient's right to delete their data?+
The Privacy Protection Law grants patients a 'right to be forgotten', meaning they can request data deletion. There are medical exceptions (mandatory 7-25 year retention), but non-medical data like marketing contact info must be deletable. ZeDent supports a law-compliant controlled deletion process.